Personal Packs update please?

[Moloko_b]

Hey there,

Just downloaded the new Astra update and not sure if I am to just re-intergrate the personal pack into the new profiles or wait for it to be updated as well? Also, Cheers for getting this all together so close to Christmas and all

[Gangrel]

Hey there,

Just downloaded the new Astra update and not sure if I am to just re-intergrate the personal pack into the new profiles or wait for it to be updated as well? Also, Cheers for getting this all together so close to Christmas and all

Re-integrate, as we would have a lot of packs to do otherwise.

[Moloko_b]

Ah seen. No worries and many thanks for letting me know Just wish horizons would come soon lol (Not on the beta )

[Deathscreton]

So I figured I'd write here instaed of making a new post since this kinda correlates with my question as well.

The last update to ASTRA i received was the 1.6.2 update sometime in May. My ASTRA pack doesn't have any commands relating to Horizons. Would I have to repurchase the pack in order to get these updates, or is there a link I'm not receiving from the emails as I haven't gotten an email from HCS since that last update in May.

[Nollywood]

So I figured I'd write here instaed of making a new post since this kinda correlates with my question as well.

The last update to ASTRA i received was the 1.6.2 update sometime in May. My ASTRA pack doesn't have any commands relating to Horizons. Would I have to repurchase the pack in order to get these updates, or is there a link I'm not receiving from the emails as I haven't gotten an email from HCS since that last update in May.

Hello,
Sorry you have not received any updates for a while.

Could you please send an email over to info@theqnn.com

Please include

Your real name
Email address you used to purchase your packs
Payment method
Email of your account if different than above
What packs you own


We can then look into this and get you out the latest updates of any pack you own.

[Deathscreton]

Sent. Would there be a specific reason why I stopped receiving the updates through mail?

[Nollywood]

Sent. Would there be a specific reason why I stopped receiving the updates through mail?

Its possible that you used to buy the packs from shopify (i think thats what it was called) and havent been imported into the new system.
Its all being worked on to get everyones updates set up correctly but sometimes there is bugs in that system.

[Deathscreton]

That's fine. I just wanna make sure that if it happens again, I can be sure to know how to fix it. I'd hate to have to bug you guys everytime this may pop up. :3 Nice ot know it's being worked on however. Appreciate all the stuff you guys do!