Can not down load packs need Access

[NEMB]

Hi thanks Re-sent email. I have untill now only downloaded when we have had an update so should not have runout of downloads. or have some asmaller number of down loads allowed?

[Gangrel]

Yes, I would resend. There is also https://www.hcsvoicepacks.com/collections/admin which goes through the steps required to get the count reset.

[NEMB]

I did on the 4th, got no answer so I thiught I'd try here. Do I need to re-send?

[Gangrel]

email info@theqnn.com directly instead

[NEMB]

Hi
I am moving to a new pc but can not down load some of my packs.
insted of download it says "Access" and clicking in that says "Access to this file has expired. Contact the merchant for access"


A.S.T.R.A - Performed by CLASSIFIED
License Key: 05F5-xxxx-xxxx-xxxx
0 downloads remaining

GRAVITY
MinuS
Doris
Eden
Archer

I have sent a message in the contact link in the store page but havent had a repliy. sent over two weeks ago
can someone help?